TERMS & CONDITIONS

Throughout these Terms and Conditions, “we,” “us,” or “our” refers to HUM, Inc. and “Site” refers to this website.

Welcome to https://a2p.humrideshare.com/, your trusted ride-sharing platform designed to provide safe, reliable, and convenient transportation services. By accessing our website or using our services, you agree to be bound by these Terms and Conditions. Please review them carefully.

Use of Information

By using our website, or submitting an inquiry, you agree to provide accurate, complete, and truthful information. The information you provide may be used to:

Contact you regarding ride requests, account inquiries, or support issues

Provide ride confirmations, trip details, or service updates

Manage user accounts, payments, and platform access

Send important service notices, ride alerts, or promotional communications (via SMS or email, with opt-out options)

Your personal information is handled in accordance with our Privacy Policy and will not be sold or shared without your consent, except as required by law.

SMS Messaging & Consent

By providing your phone number and opting in, you consent to receive transactional and marketing messages related to HUM, Inc. These messages may include:

Ride confirmations, driver updates, or trip notifications

Account alerts or customer support messages

Promotional offers, discounts, or service announcements

Message frequency may vary.

Message and data rates may apply depending on your mobile carrier.

Opt-Out

You may opt out of SMS communications at any time by replying STOP to our messages.

Reply HELP for assistance

You may also contact us directly at:

Phone: +1 408-438-8789

Email: [email protected]

Service Terms

Ride availability is subject to driver availability, location, and service coverage areas.

Fare estimates are provided in advance but may vary due to route changes, wait times, or service conditions.

We reserve the right to suspend or terminate accounts that provide inaccurate information or violate platform rules.

Limitation of Liability

We are not responsible for losses, delays, or damages resulting from inaccurate information provided by users, service interruptions, or events beyond our reasonable control. Users are responsible for reviewing ride details and ensuring compliance with applicable laws and platform policies.

Third-Party Links

Our website or platform may contain links to third-party websites or services. We are not responsible for the content, accuracy, or privacy practices of any external sites.

Changes to These Terms

We reserve the right to revise these Terms and Conditions at any time. Continued use of our website or services constitutes acceptance of the most current version. We encourage you to review this page periodically.

Governing Law

These Terms and Conditions are governed by applicable federal and provincial/state laws. Any legal disputes shall be resolved through the courts located in the applicable jurisdiction.

Contact Us

If you have any questions or concerns regarding these Terms and Conditions, please contact us

Phone: +1 408-438-8789

Email: [email protected]